First Travel Solutions (FTS), is thrilled to announce that its pioneering Driver Companion App has been honoured with the prestigious "Best Service Delivery Innovation" award at the recent Major Events International (MEI) Awards. This commendation highlights FTS’s commitment to enhancing service quality, communication, and passenger satisfaction in managed transportation.
The award reflects the dedication, skill, and expertise in developing the app, underscoring FTS’s vision to support operators and clients with real-time, transparent vehicle tracking capabilities.
The app, released earlier this year, enhances the experience and service of our clients with an emphasis on safety and communication. Designed for drivers operating FTS services, it allows them to share their real-time location with the central system, providing a seamless experience for internal users and clients.
Accurate, real-time information is key to providing exceptional service to our clients. Whether monitoring the estimated arrival time or ensuring schedule compliance, this feature offers unparalleled transparency. Providing location information offers an extra layer of safety and security to clients. I
Andrew Scholey, Managing Director for First Travel Solutions, commented, "This award is a testament to all the hard work and expertise that went into the app, from inception to delivery. I am very proud of the team and our continuing efforts in using technology to deliver better experiences for all our customers.”
For more information on the Driver Companion App, please visit: https://dcapp.fts-tech.co.uk/