The new partnership with Autocab will improve the customer experience with the introduction of a new automated booking process.
First Travel Solutions, one of the UK’s leading experts in transport management, has expanded its taxi booking system for its clients, through a new partnership with market-leading booking & dispatch specialists, Autocab.
The strategic partnership with Autocab enhances First Travel Solutions taxi network and will allow the business to introduce an automated booking process for taxi operators using Autocab’s dispatch solution. The integration will create seamless, automated end-to-end booking processes, delivering a wide range of benefits, including real-time passenger information and administration efficiencies.
The partnership will also deliver a range of benefits to the overall passenger experience, including; quick access to vehicle make, model and colour through vehicle and journey information, as well as complete transparency of the journey through real time passenger information using Google Maps.
Speaking about the partnership, Christopher Lee, Procurement & Quality Manager at First Travel Solutions, said: “We’re delighted to partner with Autocab as their market-leading booking & dispatch system will integrate directly into the First Travel Solutions web based booking platform, enabling ground transportation requirements to be distributed to our suppliers and allocated to their drivers in seconds.
“Our approved supplier list includes more than 1,500 operators and we are looking to automate our booking processes through systems like Autocab to help improve operational efficiencies.”
Dave Rose, Product Manager at Autocab, said: “We are extremely pleased to be working with First Travel Solutions. The strategic partnership reflects both organisations’ desire to improve end-to-end efficiencies within the supply and demand of the transportation sector and how technical innovation is driving change as Autocab focus on delivering the iGo network, which helps transform local taxi firms into national booking platforms."